HOW ARE FARMFEST PLANNING FOR COVID?

As per the latest Government announcement, it has been confirmed that all restrictions will be lifted by the 19th July.

We assure you we will be following all Government guidance and ensuring we deliver the safest possible festival for you all.

Our current plans are set out here. Please do be aware that this page will be updated as and when we have more detail, so please do check back again soon.

DO I NEED TO PAY EXTRA FOR PARKING?

No.

DO I PAY EXTRA FOR CAMPING?

No. General or family camping is included in the ticket price. However if the thought of pitching a tent fills you with dread, you can book a bell tent via our tickets page.

HOW FAR ARE THE CAMPSITES FROM THE CARPARK?

A few minutes walk. The Farmfest campsite is situated directly across the main field, from the car park. Please ask for directions at the main gate on entry if you are unsure where to walk.

CAN I PARK NEXT TO MY TENT?

No. Health and safety regulations state that we have to separate vehicles and people. The carpark is only 100m from the campsite so you don’t have to carry your equipment far.

CAN I HAVE A CAMPFIRE OR BONFIRE?

Fires are not allowed in order to limit damage to the farm.

Please familiarise yourself with our safety information here.

CAN I BRING A GAS CAMPING STOVE AND BBQ?

Please familiarise yourself with our safety information here.

Unfortunately, for health and safety reasons, BBQs are not allowed at Farmfest.

If you wish to cook for yourself you are permitted to bring a personal camping stove that uses gas canisters no larger than 250g. We will not be permitting aerosols over 250g in size onto site.

WHAT WASHING FACILITIES ARE THERE ONSITE?

Farmfest has numerous sinks and stand alone taps set up for washing during the festival.

Gilcombe Farm – where Farmfestival is located – is not connected to the mains water and relies on a private spring water supply. While the water quality is tested and guaranteed to be of the highest quality, the volume available is not sufficient to support the working farm as well as showers at festival. We recommend staying offsite if extra facilities are needed.

HOW MUCH FOOD & DRINK CAN I BRING IN?

You are allowed to bring food to the festival, which may be consumed anywhere on site.

As an independent, sponsor free festival, bar sales keep our event alive. You can bring a limited amount of alcohol into the campsite on first entry, but not into the arena.

Alcohol you can bring to the campsite is limited to:

• 12 cans (500ml) beer / lager / cider per person 

OR: 6 cans (500ml) + 1 bottle of wine (75cl) per person (decanted into plastic bottle) 

OR: 1 bottle of spirits (70cl) per person (decanted into plastic bottle). 

No glass bottles are allowed on site

Please be aware that no underage drinking is allowed on the festival site. We adopt the challenge 25 policy as a condition of our licence on all festival bars, so please remember to bring ID.

CAN I GET CASH ON-SITE?

Yes, there is an on-site ATM. Please note all transactions will be subject to a fee by the ATM provider.

ARE DOGS / PETS ALLOWED ON-SITE?

No. For hygiene and safety reasons ONLY registered guide dogs will be allowed at Farmfest – this includes the campsite. Animals cannot be left in vehicles or caravans at any time. Visitors attempting to bring any animals (other than assistance dogs) onto the campsite or festival site will be turned away and no ticket refunds will be available.

WHEN WILL I RECEIVE MY E-TICKET?

Tickets will be sent approx 7 days before the event – they will go to the email address you made the booking with.

CAN I SELL / TRANSFER MY TICKET TO SOMEONE ELSE?

Tickets you purchase are for your personal use, and you must not re-sell or transfer the tickets. You can remind yourself of our full T&Cs here.

WHAT HAPPENS TO MY TICKET IF THE FESTIVAL CAN’T GO AHEAD?

If the festival is cancelled or postponed due to Covid-19, you will be eligible to request a refund. All tickets will automatically be rolled over to 2022, or the ticket holder may apply for a refund of the face value of the ticket. Refunds under these circumstances must be applied for within 3 months of the date of cancellation/postponement.

We will be in touch with instructions on how to do this, should the situation arise.

WHO DO I ASK ABOUT TICKETING AND OTHER ISSUES?

If you have lost your ticket details, or for other issues, please email [email protected] Please note, all tickets are non-refundable.

Multiple tickets on one e-ticket – can we arrive separately?

If you have a multiple ticket order, using 1 barcode, and it’s not possible to arrive at the same time, please bring an e-ticket per group and we’ll sort an arrangement with the first group that arrives at the box office.

WHO IS YOUR TICKET PROVIDER?

On 5th March we changed our primary ticket provider from Eventbrite to Easol. The ticket deposit scheme is only available via Easol – accessed via our tickets page.

All tickets purchased from Eventbrite are valid and you will still be able to access your account. A small number of tickets sold via Festicket are also still valid.

Please bring your proof of booking from whichever provider you booked your ticket with to gain access to the festival. If you need clarification, please email [email protected]

 

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